Petersburg have their water use measured by a meter. Information regarding how water meters are read, billing disputes, returned checks, delinquent accounts, and termination of service are included below.Īll customers within the City of St. Service & Payment DetailsĪdditional information about resident utilities billing and management can be found in the Utility Billing FAQs document referenced at the top of this page. Find programs, rebates, and resources on the Water Conservation page. WATER CONSERVATIONĬonserving water use is a great way to save money on a utility bill. 211 TAMPA BAY CARESįind a directory of additional assistance by visiting or calling 211. Find details and the application at /housing. The Low-Income Household Water Assistance Program (LIHWAP) is a federally funded program that helps income-qualified families with water and wastewater costs. Customers are encouraged to make payment arrangements with the City as soon as possible to avoid the associated fees. The Utility Customer Service Call Center is open 8 a.m. Residents that are having trouble paying their utility bill can call the Utility Customer Service Call Center at 72 or email make payment arrangements.
Mail in payment using the return envelope provided with the utility bill.Electronic Checks (eChecks) are accepted at no additional cost. Note: A $2.00 convenience fee will be charged for all credit card and debit card transactions made online or by phone. If the return envelope is not available, mail payments to P.O. The top portion of the monthly bill has the payment mailing address pre-printed on the reverse side, which will appear through the window of the return envelope. Customers are provided with a return envelope to mail in their monthly utility bill payment. A reminder notice is sent to the customer’s mailing address if payment is not received by the due date. Utility bill payments are considered late approximately 20 days after billing. Donate to the Utility Assistance Program.
Residents can manage their utilities account online or by calling 72 Residential utility services provided by the city include water, reclaimed water, trash and recycling collection, wastewater, and stormwater.